Setting up two factor authentication at Groups.io
General comment: you should be using two factor authentication wherever it is offered on ALL apps, regardless of the complexity of your password; AND you should store backup recovery codes should you lose your device (the recovery codes are provided separately in each program that offers two-factor authentication).
First off, you need to make sure you have a password on your groups.io account (when you created your groups.io account, it did not require you to create a password as they provide alternative ways to login). If you have not created a password, or if you wish to change it, go to our website and login (you might want to do this on your computer versus a cell phone). Once you are logged in, in the upper right hand corner, click on your username, then click “Account”; you will see an option to enter/change your password, etc.)
Once the above is done or you are satisfied with your existing password, here are the steps to enable two-factor authentication:
1. Go to our website and login (you might want to do this on your computer versus cell phone)
2. In the upper right hand corner, click on your username, then click “Account”
3. On the menu on the left hand side, click on “Security”
4. On the Two-Factor Authentication menu, click “Set up two-factor authentication”
5. You will be prompted to enter your password to enable two-factor authentication; enter it and click “enable”
6. Configure your authenticator app to receive security codes from Groups.io. Don't have an authenticator app? Choose from a list of the groups.io recommended apps: Google Authenticator, Duo Mobile, Authy, or Windows Phone Authenticator. I currently use Google Authenticator, I’ve used Authy in the past, both are great (I use them on every possible application that offers two-factor authentication)—NOTE: you need to have your authenticator app installed BEFORE you get to this step
7. Scan the barcode image using your authentication app (on your authenticator app, when creating a new entry, it will ask you to either scan a barcode or enter a code; choose scan a barcode, but see note below if you are having a problem)
8. Enter the 6-digit code your app will give you on the groups.io screen
9. Copy/store the recovery codes where you can find them if you lose your mobile device
10. You’re set to go
NOTE: If you enable two-factor authentication, you will not be able to log in using Facebook, Google or the Email Me a Link to Log In functions
NOTE: If you have done the above, but it still says that two-factor authentication is not enabled, then in step 7, go to your authenticator app, create a new entry but choose enter a code rather than scanning the barcode--simply enter the code that appears on the groups.io screen (same one that has a barcode on it).
NOTE: Make sure you store the recovery codes that will appear on your screen after you set up two-factor authentication. Don't skip that step!